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Help for people with problems

The High school social work is there for all students.

University social work helps with many problems.

And university social work also helps with crises.

In this text you will find answers to these questions:

  1. What is a crisis?
  2. How can you help a person in crisis?
  3. How can you talk to a person about the crisis?
  4. What help is available from experts?

1 What is a crisis?

All people can Crises have.

Crises are problems.

Crises are a difficult time in life.

There are many reasons for a crisis.

For example:

  • Concern for health
  • Worries about money
  • Concern about an audit
  • Concern for the family
  • Concern about work
  • A relationship with another person
  • Missing home
  • A separation from another person
  • The death of another person

How do people feel in a crisis?

People in a crisis worry a lot.

People are then not at all good.

People in a crisis, for example:

  • Fear
  • Restlessness
  • many thoughts
  • none Concentration
  • want to be alone
  • none Body care
  • Delusions
  • Sleep disorders
  • Eating disorders
  • none Energy
  • Addiction
  • Stress
  • Self-harm
  • suicidal thoughts
  • Depression

Crises are not forever.

Crises have an end.

Crises last several weeks.

People often need help with this.

Everyone can help.

A person is afraid. He is insecure.
A man drinks alcohol. He thinks about arguments, money and quitting. Alcohol is not a good solution.
A woman is sad. She feels bad.

2. how can you help a person in crisis?

You can give this help to a person in crisis:

  • People have to trust you.
  • Listen to the person.
  • Be there for people.
  • Ask people about the crisis.
  • Support the human being.
  • Look for help together.
2 men hug each other. They are friends. Friends help in a crisis.

Also Distraction is a good help.

A person in a crisis can, for example:

  • watch a film.
  • paint a picture.
  • cook something.o Go out to eat.
  • go for a walk.
  • Do sport.
  • meet up with friends.

You are not blame for the crisis.

You can help.

3 people go for a walk. They talk to each other. Going for a walk can help with problems.

3. how can you talk to a person about the crisis?

Does a person have a crisis?

Would you like to help the person?

And you want to talk to the person about the crisis?

Then ask the person:

  • What do you need now?
  • What helps you best?

Wait for an answer.

Sometimes the wait takes a long time.

But people in crisis usually have an answer.

Ask people in crisis about suicidal thoughts.

Wait for an answer.

And talk about possible help.

Got none Fear of the conversation.

A woman talks to 2 other people. Talking helps with worries and problems.

What else can you do?

Drive people in crisis to their appointments.

This can be a good support.

So that people go to their help centre.

Question beforehand:

  • Would you like me to drive you to the appointment?
  • Would you like me to accompany you to the appointment?
  • Is there anything else I can do for you?

Keep talking to the person about the crisis.

Stay in contact with the person in crisis.

Show people in crisis:

I am here for you.

Does all this help not?

Is that too much for you?

Do you have to protect yourself?

That is not bad.

Then there is also help from Experts.

Experts know a lot about special help.

A woman is on the phone. She gets help on the phone.

4 Which experts can help?

These experts help with crises:

  • Doctors
  • Hospital
  • Rescue service
  • Therapist
  • Psychologist
  • Crisis counselling
  • German Depression Aid (telephone number: 0800 33 44 533)
  • Social-psychiatric service
  • Women's crisis hotline (telephone number: 08000 116 016)
  • Mental health telephone (telephone number: 0800 11 10 111)
  • High school social work
  • Self-help groups
  • Friends and family
  • Police
  • Internet
A doctor is wearing a white coat. She has a stethoscope around her neck. She is helping people in crisis.