Marketing textbook, chapter 1

Terminological and conceptual foundations of marketing → Product-specific features → Special features of non-profit marketing (section 1.3.5)

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Some organs of the Catholic Church also engage in marketing by adapting their „products“ to the prevailing demand.

Demand customisation is when a company designs its products in such a way that they meet the prevailing demand (see section 6.1.3 „Product policy objectives“). This is done proactively when the company realises at an early stage that demand will change.

In the case of the Catholic Church, this is therefore a „product design“ measure in the context of non-profit marketing. According to the motto „If people (cannot) come to church, then the church comes to the people“, the organisation „Kirche in Not“ (Church in Need) invites people to pastoral conversations and confession in a VW bus converted into a confession vehicle. The need to turn to a trustworthy person with one's worries and needs is met here through the service of a conversation with a priest. With the mobile confessional, the aid organisation „Aid to the Church in Need“ is continuing the tradition of the „chapel vans“, with which the founder of the aid organisation ensured pastoral care for displaced Catholics after the Second World War by converting lorries into mobile churches. Later, floating churches were even built in Brazil and Russia so that the church could also reach people in hard-to-reach areas by water.

White confession mobile with the inscription „Oasenmobil - Zeit für dich“ (Oasis mobile - time for you) from the aid organisation „Kirche in Not“ (Church in Need) parked in front of a church next to a statue; in the foreground a display with the text „Zeit haben. Time for you.“
Confession mobile of the aid organisation „Church in Need“
A priest waves from the open white confession mobile of the aid organisation „Church in Need“.
Confession mobile with priest
Caption:Confession mobile interiorAlt-Text:View into the interior of the confession mobile; table with a lit candle and a Bible.
Confession mobile interior
Black and white photograph of a chapel car of the aid organisation „Church in Need“ after the Second World War; a priest stands in front of the open door and speaks to a large number of people sitting in front of it.
Chapel car of the aid organisation „Church in Need“ after the 2nd World War

Sources:

Yellow book cover with the title „MARKETING - Introduction to Theory and Practice“ in white and blue letters. At the bottom are two colourful, stylised hands that together form a heart. Authors: Andreas Scharf, Bernd Schubert, Patrick Hehn and Stephanie Glassl. Publisher: Schäffer-Poeschel.
Marketing textbook,
8th edition